Adhering to customer orientation principle, Sundow focuses on customers’ concerns and needs, responds to customers with a sense of urgency and customizes products and solutions for end users.
Complete product technical information
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Professional team for technical service
Composed of technical personnel with R&D and production experience for nearly 30 years in the field, the team members have a strong sense of customer service and always respond quickly, provide customers selections and application guidance without delay.
Provide on-site guidance
The service team is fully committed to assisting customers in solving product application problems. For users with complex situations, we will have a team be on-site for better understanding and help users solve problems face-to-face.